CM.com N.V. provides cloud software for conversational commerce worldwide. It operates in four segments: Communication Platform as a Service (CPaaS), Software as a Service (SaaS), Payment, and Ticketing. The company offers Mobile Service Cloud, an all-in-one customer service software; Conversational AI Cloud for automating customer service with AI-powered chatbots; Mobile Marketing Cloud, an omnichannel customer engagement solution for businesses; Ticketing that offers event, seated, and museums and parks ticketing services; Sign, which allows the user to complete contracts, agreements, and documents without printing and scanning; TraceDock, a data collection tool; connectivity platforms for SMS, business messaging API, voice, and one time password; and payments platforms that accept online and POS payments. It serves charities, financial services, government, healthcare, leisure and travel, logistics and transport, professional services, retail and e-commerce, tech and media, and utilities and telco markets. The company was formerly known as CM.Com B.V. and changed its name to CM.com N.V. in February 2020. CM.com N.V. was founded in 1999 and is headquartered in Breda, the Netherlands.