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IBEX Global Solutions Limited provides contact center services and other business process outsourcing solutions to blue chip customers. It offers a suite of teleservices solutions that are designed to support and complement overall customer service strategy; multi channel delivery solutions covering, chat, SMS, Email, IVR, social media, and analytics; and back office solutions comprising account management, social media remediation, finance and accounting, survey collection, claims management, and order verification/confirmation. The company also provides multi language solutions for business needs; and engagement model solutions. It serves communications and media, financial services, technology, healthcare, travel and hospitality, education, retail, and energy and utility industries in the United States, the Philippines, the United Kingdom, Pakistan, the United Arab Emirates, Senegal, Jamaica, and Nicaragua. IBEX Global Solutions Limited was formerly known as IBEX Global Solutions plc and changed its name to IBEX Global Solutions Limited in June 2017. The company was founded in 2002 and is headquartered in Washington, District Of Columbia. IBEX Global Solutions Limited operates as a subsidiary of TRG Holdings, LLC.
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