Get 40% Off
🤯 Perficient is up a mind-blowing 53%. Our ProPicks AI saw the buying opportunity in March.Read full update

United Airlines says software update prompted ground stop

Published 09/05/2023, 01:42 PM
Updated 09/05/2023, 05:35 PM
© Reuters. FILE PHOTO: The One World trace Center and the New York skyline are seen while United Airlines planes use the tarmac at Newark Liberty International Airport in Newark, New Jersey, U.S., May 12, 2023. REUTERS/Eduardo Munoz/File Photo

By David Shepardson

WASHINGTON (Reuters) - United Airlines said it has ended an hour-long nationwide ground stop after a software update caused a widespread slowdown in United's technology systems.

The Chicago-based air carrier said it is "investigating the cause, but it was not a cybersecurity issue."

The issue did not impact flights that were already airborne and were able to continue to destinations as planned.

The Federal Aviation Administration (FAA) said earlier it had issued the ground stop at United's request. According to FAA records and United, the ground stop lasted just over an hour and was ended around 1:45 p.m. EDT (1745 GMT).

FlightAware, a flight tracking website, said United had canceled seven flights and delayed 364 flights, or 13% of its flights on Tuesday.

Airline ground stops because of computer issues are uncommon but not unprecedented. In April, Southwest Airlines (NYSE:LUV) said a technology failure caused a one-hour nationwide stoppage of its flights.

United shares closed down 2.6%.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.