DALLAS - In a move to streamline its organizational structure, Southwest Airlines Co. (NYSE: NYSE:LUV) has announced changes to its leadership team, effective immediately. The updates continue the company's structural adjustments that started in September 2022.
Carrie Mills, previously serving as Vice President of Technology, Cybersecurity, has been promoted to Vice President & Chief Information Security Officer. In her new role, Mills will oversee all aspects of cybersecurity at Southwest's facilities, airports, and aircraft.
Her responsibilities include security engineering, security operations, incident response, threat intelligence, risk and compliance, and vulnerability management. Mills, who joined the airline in 2017, has been instrumental in enhancing Southwest's cybersecurity measures, including the development of a Security Operations Center and the implementation of advanced security technologies.
Concurrently, Jim Dayton has transitioned from Vice President & Chief Information Security Officer to Vice President of Technology, Platforms & Architecture. Dayton will focus on establishing modern data and technology platforms for development teams, covering areas such as cloud and DevOps, as well as enterprise data analytics and integration.
Dayton's previous roles included leadership in cybersecurity and technology operations, contributing significantly to the technology delivery for Southwest's Reservation System.
Southwest Airlines President & CEO Bob Jordan emphasized the importance of the company's people and hospitality in delivering service to customers. This leadership update is part of Southwest's ongoing efforts to optimize its organizational structure and recognize individual contributions within the company.
Southwest Airlines, headquartered in Dallas, is known for its commitment to friendly, reliable, and low-cost air travel. With a history of no involuntary furloughs or layoffs, the airline prides itself on an employee-first culture and a strong record of profitability.
In 2023, Southwest carried over 137 million customers and continues to focus on its goal of achieving net zero carbon emissions by 2050, with near-term targets and strategies in place to address environmental concerns.
These executive changes are based on a press release statement from Southwest Airlines Co. and reflect the airline's commitment to maintaining robust cybersecurity measures and technological advancements while upholding its unique customer service ethos.
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