LivePerson, Inc. engages in conversational artificial intelligence. It operates in two segments, Business and Consumer. The Business segment enables brands to leverage the Conversational Cloud’s intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. The Consumer segment facilitates online transactions between experts and users seeking information and knowledge through mobile and online messaging. The company offers the Conversational Cloud, an enterprise-class cloud-based platform, which enables businesses and consumers to connect through conversational interfaces, such as in-app and mobile messaging. It also provides professional services; Tenfold, a customer experience integration platform; VoiceBase, a voice analytics platform for the enterprise; and online marketplace that connects experts who provide information and knowledge through mobile and online messaging with users. The company sells its products through direct and indirect sales channels to Fortune 500 companies, Internet businesses, online merchants, small business sector, automotive dealers, universities, libraries, government agencies, and not-for-profit organizations. It operates in the United States, Canada, Latin America, South America, Europe, the Middle East, Africa, and the Asia-Pacific. LivePerson, Inc. was incorporated in 1995 and is headquartered in New York, New York.