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BMC Software, Inc. develops software that provides system and service management solutions for enterprises in the United States and internationally. It operates in two business units, Enterprise Service Management (ESM) and Mainframe Service Management (MSM). The ESM business unit offers solution suites for availability and performance management, event management, service impact management, and capacity optimization; for provisioning, configuration change, and compliance automation for servers, networks, applications, and databases; for service desk, incident management, service request management, problem management, asset management, service level management, change and release management, and identity management; and for service management and IT asset management. It also provides a solution suite that unifies information and processes from disparate management tools; and consulting, implementation, integration, and educational services related to its software products. The MSM business unit offers mainframe data and performance management solutions for availability and reliability of the business data, applications, and systems that support business processes; and enterprise workload automation solutions, including Control-M product line for data centers to automate their workloads and business processes, and Control-M output management solution to automate the task of managing the life cycle of mainframe output reports with report decollation, distribution, bundling, viewing, archival, and deletion. BMC Software, Inc. was founded in 1980 and is based in Houston, Texas with additional offices across the globe.
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