Get 40% Off
👀 👁 🧿 All eyes on Biogen, up +4,56% after posting earnings. Our AI picked it in March 2024.
Which stocks will surge next?
Unlock AI-picked Stocks

Marriott aims to cut commissions for online agencies: CEO

Published 04/03/2018, 04:16 PM
Updated 04/03/2018, 04:16 PM
© Reuters. Sorenson speaks during an interview with Reuters in a hotel in Berlin

By Ankit Ajmera

BENGALURU (Reuters) - Marriott International Inc (O:MAR) is looking to lower the commissions it pays to online travel agencies starting with Expedia Group Inc (O:EXPE) when it renegotiates its contract with the company later this year, Chief Executive Officer Arne Sorenson said on Tuesday.

Online travel agencies, already dealing with tight margins, are facing more pressure from hotel chains seeking to shift customers to book directly on their web and mobile platforms by providing incentives like free wifi and discounts.

"We would certainly like to pay less. We will have to see how the negotiations go," Sorenson told Reuters on the sidelines of a press conference in Bengaluru.

Marriott will be renegotiating contracts with major online bookers for the first time since its merger with Starwood Hotels in September 2016 and the lower commissions could likely boost Marriott's revenue per room, but may hurt the travel agents.

Expedia's would be the first major renewal with the current deal expiring later this year. The company will renegotiate its contract with Booking Holdings Inc (O:BKNG) sometime in 2019.

The Marriott chief was in India's global outsourcing capital Bengaluru to open the company's 100th hotel in the country, the Sheraton Grand Bengaluru Whitefield.

Marriott currently pays a commission of upwards of 10 percent to online travel agencies, which currently contribute about 12 percent to Marriott's overall bookings.

The bulk of company's bookings come from direct channels, including its mobile application and website.

"We have seen significant growth in all digital channels...What has declined a bit would be travel agents, in part because people are moving online and doing things themselves," Sorenson said.

3rd party Ad. Not an offer or recommendation by Investing.com. See disclosure here or remove ads .

The world’s biggest hotel chain is benefiting from strong economic growth in Asia Pacific region, led by China.

Sorenson said that Marriott's partnership with ecommerce company Alibaba (N:BABA) had driven a "few million" new members to sign up for its loyalty programs in China since the deal was inked in 2017.

Marriott generates roughly 55 percent of its business from loyalty members.

The company said on Tuesday it plans to expand its presence in India where it has more than 50 signed projects in its pipeline.

The Bethesda, Maryland-based company expects to introduce three new brands, namely Moxy, Delta and Tribute in the coming few years in India, which is its second biggest market in Asia after China.

The growth in India would raise its room inventory to more than 30,000 units, up from about 22,000 currently, Marriott said without providing a timeline.

Expedia's shares were down nearly 1 pct at $106 in late afternoon trading on Tuesday.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.