Breaking News
Get Actionable Insights with InvestingPro+: Start 7 Day FREE Trial Register here
Investing Pro 0
Ad-Free Version. Upgrade your Investing.com experience. Save up to 40% More details

McDonald's employees in Chicago sue over workplace violence

Stock Markets Nov 21, 2019 10:58AM ET
Saved. See Saved Items.
This article has already been saved in your Saved Items
 

By Hilary Russ

NEW YORK (Reuters) - McDonald's Corp (N:MCD) employees on Thursday sued the fast food giant and several of its franchisees in Chicago over a store redesign that staffers say has made it easier for angry customers to leap over the counter and attack them.

The suit, filed in Illinois' Circuit Court of Cook County by 17 Chicago-area McDonald's workers, claims McDonald's has failed to protect them from a pattern of violence.

Employees have been threatened with guns, beaten with a wet-floor sign, had kitchen equipment thrown at them by a naked customer, been pepper-sprayed, been flashed and propositioned, and even urinated on, according to the complaint.

"McDonald's takes seriously its responsibility to provide and foster a safe working environment for our employees, and along with our franchisees, continue to make investments in training programs that uphold safe environments for customers and crew members," the company said in a statement that did not mention whether it planned to contest the lawsuit.

"In addition to training, McDonald’s maintains stringent policies against violence in our restaurants."

The lawsuit targets McDonald's so-called "Experience of the Future" store renovations announced in 2017, part of a corporate turnaround plan that came after years of stagnant sales.

The company said last year that it and its franchisees would invest $6 billion to revamp most of its roughly 14,000 U.S. stores.

In October, executives said more than 9,000 stores had completed remodeling - about two-thirds of all U.S. locations - with more in development before year's end, and that the modernized stores had improved overall sales.

But the suit claims that the new design features split and lowered counters, creating easy access for customers seeking to harm employees on the other side.

Filed in conjunction with the Fight for $15 and a Union, the complaint alleges a nationwide epidemic of in-store violence, including an armed robbery at a McDonald's in Orlando, Florida when workers were held at gunpoint in a walk-in freezer.

In the Chicago area, there are more than 20 calls every day to emergency services from McDonald's stores, the suit said.

Plaintiffs claim that McDonald's ignores best practices that could make stores safer, especially at locations open overnight.

Those measures include drive-thru windows that block customers from entering the store, windows free of advertising materials that otherwise obstruct lines of vision and bathrooms that lock when workers need to clean them alone late at night.

McDonald's employees in Chicago sue over workplace violence
 

Related Articles

Former Deutsche Bank co-CEO Anshu Jain dies
Former Deutsche Bank co-CEO Anshu Jain dies By Reuters - Aug 13, 2022 7

(Reuters) -Anshu Jain, a top finance executive best known for helping German lender Deutsche Bank AG (NYSE:DB) take on the largest Wall Street firms, died overnight on Saturday...

Add a Comment

Comment Guidelines

We encourage you to use comments to engage with other users, share your perspective and ask questions of authors and each other. However, in order to maintain the high level of discourse we’ve all come to value and expect, please keep the following criteria in mind:  

  •            Enrich the conversation, don’t trash it.

  •           Stay focused and on track. Only post material that’s relevant to the topic being discussed. 

  •           Be respectful. Even negative opinions can be framed positively and diplomatically. Avoid profanity, slander or personal attacks directed at an author or another user. Racism, sexism and other forms of discrimination will not be tolerated.

  • Use standard writing style. Include punctuation and upper and lower cases. Comments that are written in all caps and contain excessive use of symbols will be removed.
  • NOTE: Spam and/or promotional messages and comments containing links will be removed. Phone numbers, email addresses, links to personal or business websites, Skype/Telegram/WhatsApp etc. addresses (including links to groups) will also be removed; self-promotional material or business-related solicitations or PR (ie, contact me for signals/advice etc.), and/or any other comment that contains personal contact specifcs or advertising will be removed as well. In addition, any of the above-mentioned violations may result in suspension of your account.
  • Doxxing. We do not allow any sharing of private or personal contact or other information about any individual or organization. This will result in immediate suspension of the commentor and his or her account.
  • Don’t monopolize the conversation. We appreciate passion and conviction, but we also strongly believe in giving everyone a chance to air their point of view. Therefore, in addition to civil interaction, we expect commenters to offer their opinions succinctly and thoughtfully, but not so repeatedly that others are annoyed or offended. If we receive complaints about individuals who take over a thread or forum, we reserve the right to ban them from the site, without recourse.
  • Only English comments will be allowed.

Perpetrators of spam or abuse will be deleted from the site and prohibited from future registration at Investing.com’s discretion.

Write your thoughts here
 
Are you sure you want to delete this chart?
 
Post
Post also to:
 
Replace the attached chart with a new chart ?
1000
Your ability to comment is currently suspended due to negative user reports. Your status will be reviewed by our moderators.
Please wait a minute before you try to comment again.
Thanks for your comment. Please note that all comments are pending until approved by our moderators. It may therefore take some time before it appears on our website.
 
Are you sure you want to delete this chart?
 
Post
 
Replace the attached chart with a new chart ?
1000
Your ability to comment is currently suspended due to negative user reports. Your status will be reviewed by our moderators.
Please wait a minute before you try to comment again.
Add Chart to Comment
Confirm Block

Are you sure you want to block %USER_NAME%?

By doing so, you and %USER_NAME% will not be able to see any of each other's Investing.com's posts.

%USER_NAME% was successfully added to your Block List

Since you’ve just unblocked this person, you must wait 48 hours before renewing the block.

Report this comment

I feel that this comment is:

Comment flagged

Thank You!

Your report has been sent to our moderators for review
Continue with Google
or
Sign up with Email