🤯 Have you seen our AI stock pickers’ 2024 results? 84.62%! Grab November’s list now.Pick Stocks with AI

TD Ameritrade trading platform thinkorswim hit by systems glitch

Published 08/18/2020, 12:35 PM
Updated 08/18/2020, 12:40 PM
© Reuters. FILE PHOTO: A TD Ameritrade sign is seen outside a branch in Schaumburg
US500
-
SPY
-
SCHW
-
AMTD
-

By John McCrank

NEW YORK (Reuters) - Online retail brokerage TD Ameritrade Holding Corp (O:AMTD) said some of its thinkorswim desktop trading platform customers were unable to log on for a second-straight day, as the S&P 500 (SPX) hit a new all-time intraday high on Tuesday.

"We are currently experiencing a system issue impacting clients' ability to connect to the thinkorswim desktop platform. In the meantime, clients can access their accounts through thinkorswim Web, the thinkorswim mobile app and via all other TD Ameritrade platforms. We are working to address the issue as quickly as possible," the company said in a statement.

The Omaha, Nebraska-based company is in the process of being bought by rival Charles Schwab Corp (N:SCHW) in an all-stock deal that was valued at $26 billion when it was announced in November.

Retail participation in the equities markets has surged since March, as shares soared in response to government stimulus aimed at countering the coronavirus' economic impact. The surge also came as Main Street investors cheered the recent elimination of trading fees by most large online brokerages, including TD Ameritrade.

© Reuters. FILE PHOTO: A TD Ameritrade sign is seen outside a branch in Schaumburg

That flurry of trading helped S&P 500 touch a record of 3395.06 early on Tuesday, topping the high of 3,393.52 hit on Feb. 19.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.