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Tesla among the least reliable in Consumer Reports annual survey

Published 11/16/2022, 07:43 AM
Updated 11/16/2022, 08:08 AM
© Reuters Tesla (TSLA) among the least reliable in Consumer Reports annual survey

By Michael Elkins

Consumer reports magazine on Tuesday released their annual reliability survey with Tesla (NASDAQ:TSLA) and other electric vehicles ranking among the least reliable.

“Electric vehicles are new technology, and a lot of automakers don’t have a lot of history building electric powertrains,” said Jake Fisher prior to releasing survey results at a meeting of the Automotive Press Association. Fisher is the senior director of auto testing for Consumer Reports.

Hybrids ranked as the top automobile category, boosting Toyota Motor Corp. (TYO:7203) and other automakers that have embraced gasoline-electric vehicles.

“Today’s hybrids are just as quiet and just as quick and nice to drive as the normal versions,” Fisher said in an interview. “The reliability of electric vehicles is not great. In fact, the majority are actually below average.”

Tesla was ranked 19th out of the 24 brands. The EV leader continues to have issues with body hardware, steering/suspension, paint and trim, and climate system on its models, the report said. Despite Tesla’s ranking, it still represents an improvement from a year ago, when the brand ranked second-to-last.

The magazine's annual survey of new vehicle reliability predicts which cars will give owners fewer or more problems than their competitors, based on data collected. Its scorecard is influential among consumers and industry executives.

The top-ranked brand overall in the survey was Lexus, and seven of the ten best-scoring brands were Japanese and Korean.

Shares of TSLA are up 0.14% in pre-market trading on Wednesday.

Latest comments

I wonder, did CR disclose the funding they receive from the Ford foundation and the fact that their CEO came from the Ford Foundation?  Last time I saw their results, I did some checking: CR's criteria was definitely flawed ... biased?. For example, they count issues that are resolved by an over-the-air software update the same as an issue that requires the owner to bring their car to the dealer for service. That is absurd. Over the air updates allow Tesla to resolve most (roughly 80%, last I did the math) issues in all affected vehicles via a software update. This update is incorporated into a routine software update package. The owner merely clicks okay to apply the package ...similar to a cell-phone update. I've owned many other vehicles, and it can take months for issues to get resolved because every owner needs to schedule an appointment with the dealer to bring their car in for service.
Pretty funny, Tesla is less “reliable” because of “body hardware, paint and trim and climate control.  Never mind they have an absolutely bullet-proof drivetrain that is lasting over half a million miles in fleet service.    As for Hybrids, speaking as Mechanical Engineer who’s designed for Ford and GM, well...I’m just laughing at the basic concept.  That’s something you do to allow for people adjusting to the transition to EV from ICE...not a serious solution when you already have outstanding EV solutions like the Model 3 and Y.  Consumer Reports is out of their depth here, stick with toaster ovens.
hybrids are the best
Tesla is replacing drivetrain components under warranty, nothing bulletproof about them.
I guess consumer report did not talk to Tesla owners like myself. Dragging 2 drive systems around in 2022 makes Hybrid a bad choice from Engineering stand point. I guess CR propagates Fear, Uncertainty and Doubt.  Regards, Simon Stolarski
Hybrids aren't dragging two drive systems, the electric motor is integrated in the gasoline engine, so you only have one drive system. Think of the electric drivetrain as a 5th piston cylinder.
Tesla owners are filing warranty claims by the thousands, warranty claims from Toyota owners are practically zero
More Bull ****
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