Investing.com – Roblox stock (NYSE:RBLX) traded 1% higher in Monday’s premarket a day after the company restored its services, ending a three-day outage.
A company statement indicated that the outage wasn't due to external malicious activity, reducing the risk that the data of its customer base - which consists largely of minors - could be compromised.
Roblox, an online platform which allows users to play and create games, began experiencing issues around Thursday afternoon.
Roblox said the outage was not due to any peak in external traffic or any particular experience, playing down speculation that a traffic surge due to a Halloween promotion event in partnership with food chain Chipotle (NYSE:CMG) was responsible.
“A core system in our infrastructure became overwhelmed, prompted by a subtle bug in our backend service communications while under heavy load," the company said in a statement. "The failure was caused by the growth in the number of servers in our datacenters.”.
Roblox indicated it will compensate the game designers who make its service tick. It pledged to "make its creator community economically whole,” if they had suffered loss as a result of the outage.