Hillman Solutions Corp (ticker: HLMN), a renowned provider of hardware solutions, marked its 60th anniversary by announcing its Fourth Quarter 2023 results and providing guidance for the Full Year 2024. The company reported net sales of $1.476 billion for 2023, with an adjusted EBITDA of $219.4 million, and is optimistic about future growth prospects. Despite facing cost challenges related to inflation and transportation, Hillman has improved its gross margins and reduced debt, while also acquiring Koch Industries to bolster growth. The company forecasts an increase in adjusted EBITDA and free cash flow for 2024, with strategic plans to leverage new business wins and product expansions.
Key Takeaways
- Hillman Solutions reported $1.476 billion in net sales and $219.4 million in adjusted EBITDA for 2023.
- Adjusted gross margins improved to 44.2%.
- The company saw growth in Hardware Solutions but a decrease in Protective Solutions and flat performance in Robotics and Digital Solutions.
- They expect net sales between $1.475B and $1.555B, and adjusted EBITDA of $230M to $240M for 2024.
- Free cash flow is projected to be $100M to $120M for 2024, with a forecasted increase in the following years.
- Hillman plans to leverage acquisitions and product expansions to drive growth.
Company Outlook
- Anticipates net sales for 2024 to be in the range of $1.475B to $1.555B.
- Expects adjusted EBITDA to grow 7% to between $230M and $240M in 2024.
- Forecasts free cash flow between $100M and $120M for 2024, with normalized levels of $130M to $140M in subsequent years.
- Projects adjusted gross margin to remain above 45% for 2024.
- Aims to leverage strong customer relationships and competitive moat for continued growth and profitability.
Bearish Highlights
- Protective Solutions sector experienced a 10.7% decrease.
- The Canadian segment saw a reduction due to market volumes.
- Anticipates a $4-$6 million drag on business from the housing market, affecting Depot and Lowe's (NYSE:LOW).
- Pricing is expected to decline by 1% in 2024.
Bullish Highlights
- Hardware Solutions grew by 3.7%.
- New business wins expected to exceed $25 million.
- Growth opportunities in categories like rope, chain, work gear, and knee pads.
- Expansion plans for DIGs line catering to female and gardening products, and higher-end tool bags for professionals.
Misses
- Robotics and Digital Solutions performance remained flat.
- Protective Solutions are expected to mirror the overall guidance without significant growth.
Q&A Highlights
- Discussed the impact of smaller customer projects and the focus on DIYers and pickup truck professionals.
- Emphasized the strategy to grow EBITDA, reduce debt, and sustain free cash flow generation.
In conclusion, Hillman Solutions Corp remains steadfast in its commitment to growth through strategic acquisitions, product diversification, and strong customer relationships, despite mixed performance in certain sectors. The company is set to navigate the challenges of inflation and market fluctuations with a focus on maintaining healthy margins and cash flow.
InvestingPro Insights
Hillman Solutions Corp (HLMN) has shown resilience and strategic acumen in their latest financial results, and the data from InvestingPro underscores several key points for investors. With a market capitalization of $1.81 billion, the company stands as a significant player in the hardware solutions industry. The InvestingPro data indicates a notable 31.17% price total return over the last three months, showcasing the market's positive reception to Hillman's recent business moves and financial performance.
InvestingPro Tips highlight that analysts are optimistic about Hillman's profitability, forecasting net income growth for the year. This aligns with the company's own projections for increased adjusted EBITDA and free cash flow. While Hillman does not pay dividends, which may be a consideration for income-focused investors, the strong return and expected profitability could be of interest to growth-oriented shareholders. Additionally, Hillman's PEG ratio, sitting at a low 0.3 for the last twelve months as of Q4 2023, suggests that the company's stock could be undervalued relative to its earnings growth potential.
For investors seeking more in-depth analysis and additional InvestingPro Tips, there are 5 more tips available, which can be accessed through the company-specific InvestingPro page at https://www.investing.com/pro/HLMN. Remember to use the coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription, unlocking further insights that could inform your investment decisions.
Full transcript - Landcadia Holdings III (HLMN) Q4 2023:
Operator: Good morning, and welcome to the Fourth Quarter 2023 Results and Full Year 2024 Guidance Presentation for Hillman Solutions Corp. My name is Tawanda, and I will be your conference call operator today. Before we begin, I would like to remind our listeners that today's presentation is being recorded and simultaneously webcast. The company's earnings release, earnings presentation, and 10-k were issued this morning. These documents and a replay of today's presentation can be accessed on Hillman's Investors Relations website at ir.hillmangroup.com. I would now like to turn the conference over to Michael Koehler with Hillman. Sir, you may begin.
Michael Koehler: Thank you, Tawanda. Good morning, everyone and thank you for joining us. I am Michael Koehler, Vice President of Investor Relations and Treasury. Joining me on today's call are Doug Cahill, our Chairman, President and Chief Executive Officer; Rocky Kraft, our Chief Financial Officer; and Jon Michael Adinolfi, our Chief Operating Officer. Before we begin, I would like to remind our audience that certain statements made on today's call may be considered forward looking and are subject to Safe Harbor provisions of applicable securities laws. These forward-looking statements are not guarantees of future performance and are subject to certain risks, uncertainties, assumptions and other factors, many of which are beyond the company's control and may cause actual results to differ materially from those projected in such statements. Some of the factors that could influence our results are contained in our periodic and annual reports filed with the SEC. For more information regarding these risks and uncertainties, please see Slide 2 in our earnings call slide presentation, which is available on our website at ir.hillmangroup.com. In addition on today's call, we will refer to certain non-GAAP financial measures. Information regarding our use of and reconciliations of these measures to our GAAP results are available in our earnings call slide presentation. With that, it's my pleasure to turn the call over to our Chairman, President and CEO, Doug Cahill. Doug?
Doug Cahill: Thanks Michael. Good morning, everyone and thank you for joining us. Before we get into our healthy 2023 results and our 2024 guidance, I want to take a moment to recognize the rich legacy that this company was built on as we celebrate our 60th anniversary this year. In 1964, The Hillman Bolt & Screw Corporation was founded by Max Hillman in Cincinnati. Back then the company got its start by distributing fasteners to independent hardware stores in Southern Ohio and Northern Kentucky. Max grew his business every year due to his relentless commitment to taking care of its customers, a commitment that's ingrained in how we do business today. As Max neared retirement his sons Mick and Rick took the reins of the company during the 80s. The business continued to grow every year and it was during the 90s that the two brothers doubled down on their dad's commitment to customer service and started Hillman's field sales and service team. Today this team consists of 1,100 members and it is the key component of our competitive moat. Building an organization like this from scratch today would be nearly impossible. This field sales and service team enables us to build another key part of the Hillman moat, shipping our products directly to our customers' retail locations, bypassing their distribution networks all together. These two differentiators have allowed Hillman to become one of the largest value-added partners for hardware and home improvement retailers throughout North America. It also enabled Hillman to grow its sales every year but one over the last 60 years. Mick and Rick ran the company for over 30 years until they retired in 2013 and 2012 respectively. From there we have continued to do things the Hillman way by remaining committed to building on the legacy of service that Max Hillman began 60 years ago. This is our true north. I'd like to thank the Hillman team both past and present for building on this rich legacy including our 1,100 amazing folks in the field, our hard-working employees in our distribution centers throughout North America and the entire customer support team which I'm grateful to be part of. After 60 years, we sometimes forget just how solid our business is. Over time, we have earned our customers' trust because of the high level of service and quality we provide, the unique perspective we bring and our commitment to long-term relationships. We win with our customers because of our competitive moat and the unique advantages we bring to the table. Our customers continue to give us new opportunities and simply put we grow where our customers encourage us to grow. For example, a top five customer of ours challenged us to enter rope and chain accessories business. Our team worked together with our customer in order to come up with a winning game plan. We flawlessly launched this new business win across our customers' national footprint of stores on a compressed timeline during the second half of 2023. As a result of the exceptional implementation, we were awarded Vendor of the Year from this customer. Our successful launch in the rope and chain accessory category, sparked interest from other customers, while reinforced our decision to acquire Koch Industries, which is in the adjacent rope and chain category. Now, we can take care of the entire rope and chain aisle for our customers. We have the unique ability to help manage the complex skew intensive categories that we're in today. Our data driven approach helps optimize the product mix for our customers. In other words, we know what products the DIYer and pickup truck pro want and Hillman team ensures these products are on our customers' shelves. This type of partnership is unparalleled, particularly in the traditional hardware channel, where we continue to convert stores to the Hillman platform and pick up new shelf space with existing customers. Our traditional hardware business makes up about 12,000 hardware stores and is about 27% of our entire business. It grew 4% last year versus 2022. This is demonstrated by our Hardware Solutions performance over the past 20 years, 10 years and five years, where the hardware's top line CAGR has increased 7%, 7.3% and 8.2% respectively. This consistent growth has been fueled organically by new business wins and price, coupled with the acquisitions that supplement organic growth after year one. More recently, over the past three years, we have won an average of $25 million of new business per year in HS alone. We believe, we'll exceed that number during 2024 and into the future as we continue to grow with our customers. Combining that with our ability to do accretive acquisitions that leverage our moat gives us great confidence that we will continue to win with our partners. We believe that our runway for growth is meaningful. We build on the 60-year Hillman legacy again in 2023. Operationally, no matter the challenges this team continues to execute. During the year, we maintained healthy fill rates of over 94% while reducing inventory by over $100 million across our business. We flawlessly launched multiple new business wins ahead of schedule with some of our biggest customers. On their own, these are three sizable accomplishments, however, we did so while moving our distribution hub from Rialto, California to Kansas City in the midst of our busy season, all while overcoming a cyber incident midyear. And importantly, we grew our adjusted EBITDA in our hardware and protective solutions segments by 13.4% over 2022. Now I'd like to hit our financial highlights for the year before turning it to Rocky for details. I'm pleased with how our team successfully navigated the year. At Hillman, repair, maintenance and remodel projects done by the DIYer and pickup truck pro drive our business. U.S. existing home sales totaled just $4.09 million in 2023, which was nearly a 19% decrease from 2022 and a 33% decrease from 2021. Existing home sales drive all three of our businesses hardware protective and robotics and digital, as home sellers fix up their homes to prepare to sell and home buyers take on projects to turn their new house into their dream home. We nearly offset the soft macro environment by launching a number of new business wins and help with a bit of price early in the year. Net sales for 2023 totaled $1.476 billion, which was just shy of our full year 2022 results that included a 53rd week of sales. However, excluding the extra week from 2022, net sales increased by 0.4% and grew for the 59th time in our 60-year history. For 2023, we generated $219.4 million of adjusted EBITDA, an increase of 4.3% from 2022. With our relatively flat top line, our bottom line increased as adjusted gross margins improved over 120 basis points to 44.2% from 43% during 2022. Further, our adjusted gross margins improved each quarter throughout the year, ending at 48.2% during the fourth quarter a 400 basis point sequential improvement over the third quarter. We believe we can maintain healthy adjusted gross margin throughout 2024, which Rocky will touch on in his guidance section later on. Now let's touch on the performance of each business for 2023. Hardware Solutions is our biggest business and it makes up 59% of our overall revenue. This business is the heart and soul of our company the same way Max, Mick and Rick were for 40 years. For the year, hardware sold 3.7% growth compared to 2022, or 4.7% when you exclude the 53rd week. New business wins drove the majority of the increase as we organically grew our share with our customers. Our Protective Solutions business makes up about 14% of our overall revenue. For the year, protective revenues decreased 10.7%. However, excluding COVID-related PPE sales and 2022-53rdweek, Protective revenue decreased just 2.5%. The second half of 2023 was up nearly 10% versus the comparable period, and we finished the year strong in Protective Solutions. Thankfully, this should be the last time we talk about COVID. Robotics and Digital Solutions, or RDS, makes up 17% of our overall revenue. RDS revenue was essentially flat for the year or up 2% excluding the 53rd week, a 10% increase in revenue from our self-serve key duplication kiosk MinuteKey offset a relatively soft market. Looking forward, we remain very encouraged about our high-margin RDS business, especially our new MinuteKey 3.5 kiosks. We are leveraging MinotKey the number one self-serve home and office machine to now include RFID 5 duplication and technology that enables transponder and smart auto capability. We currently have 40 MinuteKey 3.5 machines in the field and the initial results are encouraging. Our top customers are very excited about this machine and are anxious for the rollout during 2024. We believe that these capabilities and services for our new MinuteKey 3.5 machine are great not only for our retailer, but for their consumers. Additionally, we expect to roll-out endless aisle capabilities on our MinuteKey 3.5 self-serve machines during the middle of this year. This means that our user can get effectively any key duplicated. Our machines will scan the key. We will cut the key in our plant in Tempe, Arizona and mail that key directly to the customer in just a few days. This solves the problem for customers seeking to duplicate unique keys like boat, writing normal and unique lock keys. Further, the endless aisle allows a customer to get an out-of-market key. For example, someone living in Los Angeles will now be able to get a Cincinnati Red key. Our RDS field service team, which is part of our 1,100 is in our customer store on a regular basis. There, they replenish inventory, collect cash and perform routine and service-related maintenance on our machines. We have several new opportunities to leverage this team of skilled technicians for other companies in the kiosk space, which will drive revenue and profitability for RDS in the second half of 2024. Lastly, our Canadian segment, which makes up about 11% of our revenue, saw a 9% top-line decrease versus 2022. Following, a strong year in 2022, market volumes and foreign exchange were a drag on the 2023 results. It's no secret that since mid-2023, the Canadian economy has been sluggish, which has been a drag on our business. Our Canadian retail business, which makes up about 70% of their sales has roughly 60% market share and continues to provide strong service for the major retailers like they have in Canada for now well over 100 years. You all have heard us talk about this before, but I think it's important to touch on again. We have implemented a cumulative total of approximately $225 million in price increases since the beginning of 2021 to cover a like amount of inflation. These costs break down to approximately $120 million of transportation and shipping, which includes the inbound cost of ocean containers, $80 million of commodities and $25 million of labor. As lower cost product flowed out of our inventory and through our income statement during 2023, we experienced sequential improvement in gross margin. We are now getting at the right side of the power curve with margins at or above our historical rates and we expect to stay there. Having said that, we continue to see some costs remain stubbornly high like labor, outbound freight and drayage, which includes the local port service charges. Additionally, there is uncertainty in the cost of ocean containers as we have seen disruption in the Red Sea at the Suez Canal as well as at the Panama Canal. Since the majority of our products come from Asia to the West Coast, the impact has been minimal to our global product flows but we're keeping a close eye on the situation. Let's change gears and turn to the balance sheet. Back in 2021, we invested in our inventory to protect our fill rates as we saw supply chain tighten and lead times increased dramatically. I'm proud to report that we have worked through all of the inventory with no negative impact on our fill rates or excess and obsolete inventory. This strategic move is yet another example of doing things the Hillman way, taking care of our customers first. This is why our long-standing relationship with our customers is so strong from the Board level to each store level. We believe this decision has and will continue to yield new business wins. With that inventory out of our network, we've benefited from a meaningful working capital tailwind during the year, generated $172 million of free cash flow, which we used to pay down debt. The resulting year end leverage ratio of 3.29 times meant that we could once again take advantage of M&A market by making a small tuck-in acquisition subsequent to the end of the year. As we discussed, during January, we acquired Koch industries, a Midwestern based supplier of rope and chain and related hardware products. This acquisition marks our expansion into a new product category for us. Having recently won the rope and chain accessories with one of our top five customers, our expansion into our open channel is a logical place to grow. We can bring these products to our existing customers, while realizing synergies in shipping, sourcing and service. And we have new products for our team to go sell and service. Customer reaction has been outstanding. Since closing Koch during the second week of January, we've had great feedback on the news and real growth opportunity. Discussions are already on their way. The opportunities to grow via M&A are out there. Our customers are encouraging us to get into certain product categories because of our long track record and the value-added services we provide each and every day. Now with the balance sheet on its way to below three times we're ready to play offense. We're confident about 2024 because of the resilient end markets we serve, our diverse business, with 114,000 SKUs shipping to 46,000 locations across North America and 60 years of believing that nothing happens until you sell something at Hillman. We are an embedded partner for our customers and our moat provides value added differentiation versus our competition. With that let me turn it to Rocky to talk numbers.
Rocky Kraft: Thanks, Doug and good morning, everyone. Before I get into our guidance for 2024, I'm going to provide a quick summary of our fourth quarter and year end results. I would like to remind everyone that the 2022 fourth quarter and full year included an extra week. Net sales in the fourth quarter of 2023 decreased 0.8% to $347.8 million versus the prior year quarter. 2023 full year net sales totaled $1.476 billion, which is down slightly versus 2022 full year, but up slightly when excluding the 53rd week from 2022. Net sales came in toward the top end of our revised guidance range. Remember, because of the resilient nature of our products that are a critical part of repair and maintenance projects, demand for our products is relatively consistent. We don't experience the highs nor the lows that our customers often do. And during 2023, our top line outpaced some of our biggest customers. Fourth quarter adjusted gross profit margin increased over 480 basis points to 48.2% versus the prior year quarter. Sequentially, these margins improved by 400 basis points compared to the third quarter of 2023. For the full year 2023, adjusted gross profit margin increased over 120 basis points to 44.2% from 43% during 2022. As Doug likes to say, the pig is through the python, in the second half of 2023, we finally returned to normal historic margin rates. Q4 2023 adjusted SG&A, as a percentage of sales, increased to 32.5% from 30.6% during the year-ago quarter. For the full year 2023, adjusted SG&A, as a percentage of sales, increased to 29.5% from 28.9%. Adjusted SG&A increases during both periods were driven by an increased investment in IT and a $6 million increase in our standard employee bonus expense during 2023, coming off a disappointing 2022 bonus payout. Adjusted EBITDA in the fourth quarter increased 20.8% to $54.4 million, exceeding the comparable year-ago quarter for the second quarter in a row. Adjusted EBITDA for the 2023 full year increased 4.3% to $219.4 million and came in ahead of the midpoint of our revised guidance range, which was $217.5 million. Adjusted EBITDA was driven by a positive mix of price cost, partially offset by a soft macro environment, which had outsized impacts on our RDS and Canadian businesses. Let's talk cash flow and balance sheet. During 2023, operating activities generated $238 million of cash versus $119 million in 2022. Driving the improvement was a $104 million reduction in net inventories, improving cash management. Capital expenditures for the year were $66 million compared to $70 million in 2022. We continue to invest in our minuteKEY 3.5 and Quick Tag 3.0 machines, which are important parts of our CapEx initiatives. Free cash flow for the year totaled $172.3 million versus $49.4 million in 2022. Driven by a meaningful and accelerated working capital benefit, free cash flow exceeded the high end of our guidance and surpassed our initial internal expectations. During the year, we used free cash flow to pay down $160 million of debt. We ended 2023 with $722 million of net debt versus $888 million at the end of 2022. Towards the end of Q4, we took advantage of the swap market and the inverted yield curve by entering into a new set of swaps. Currently, we have $360 million of existing swaps that expire on July 31, 2024. These swaps are fixed at 74 basis points plus our 270-basis point spread for an all-in borrowing cost of about 3.5%. In December, we entered in the new swap agreements for the same $360 million that go into effect on the day our existing swaps expire. These swaps are fixed at 3.69% plus our 270-basis point spread for an all-in borrowing costs of about 6.4%. These new swaps will expire on January 31, 2027. Our net debt to trailing 12-month adjusted EBITDA ratio at the end of the quarter was 3.29x which improved from 3.7x at the end of the third quarter and 4x at the end of Q2. Our long-term net debt to adjusted EBITDA ratio target remains unchanged at below 3x and we expect we will end 2024 around 2.7x assuming we fall near the midpoint of our guidance and we do not make any sizable acquisitions during the remainder of 2024. Speaking of, let me spend a few minutes talking about our outlook and guidance for 2024. We anticipate full year net sales to be between $1.475 billion to $1.555 billion with a midpoint of $1.515 billion. Historically, our top line has grown about 6% annually. This consists of approximately 1% price and 5% volume growth. The 5% volume growth is made up of 2% to 3% market growth which looks a lot like GDP and 2% to 3% growth from new business wins. As it relates to our 2024 top line guide, our midpoint assumes a 1% headwind from price, a 1% decrease from market volumes, a 2% lift from new business wins and a 3% lift from the Koch acquisition. As you would expect our top line is going to be dependent upon sales volume at our customers which is predominantly driven by their POS. Our ability to win new business, the strength of the consumer and the health of the economy and housing market will impact our results. For our bottom line, we expect full year 2024 adjusted EBITDA will total between $230 million and $240 million. The midpoint of $235 million represents an increase of about 7% versus 2023. During 2024, we expect our full year adjusted gross margin to come in above 45% for the year, which is where we expect the business to perform over the long term. Lastly, free cash flow for the full year of 2024 is expected to come in between $100 million to $120 million with a midpoint of $110 million. There was some pull forward of cash flow from 2024 into 2023 and we anticipate our normalized level of free cash flow to be in the $130 million to $140 million range for the next several years following 2024. During 2024, we expect to be able to purchase products from our vendors, a bit less expensively than we did in 2023 because of lower raw material commodity prices. But expect this to be partially offset by a return to more normal purchasing patterns, which will provide a modest working capital benefit in the range of $5 million to $15 million. Keep in mind that these guidance figures are made with the following full year assumptions. Interest expense will be between $55 million and $65 million. Cash interest will be between $50 million and $60 million. We expect to pay cash taxes between $10 million and $20 million. CapEx will remain between $65 million and $75 million. We anticipate restructuring related or other expenses of approximately $20 million -- $10 million excuse me. And our adjusted diluted weighted average share count for 2024, will be approximately $199 million. Our success reducing inventory and paying down debt during 2023, has put us in a position to play offense and use our improved balance sheet to execute low risk acquisitions like Koch. As we look forward, we believe our competitive moat and long-standing relationships with customers will allow us to continue to win and to perform at or above our historic growth rate over the long term. With that, back to you Doug.
Doug Cahill: Thanks, Rocky. We've made excellent progress during 2023, from reducing inventory and paying down debt, to winning new business and transitioning one of our main distribution hubs from Rialto California to Kansas City and I'm truly impressed with our team's results during the year. Looking forward we fired up the M&A machine and believe that by leveraging the Hillman moat, we can add tremendous value via M&A. We started with Koch and are excited about bringing in additional categories to our customers, either organically or through M&A. As we think about 2024, we're ready to capitalize on the progress we made during 2023. While we can't control the macro, we believe we're very well positioned to drive share gain and a healthy profit increase during 2024. Our true north continues to be the guiding principle of Hillman. We live by the model that nothing happens until you sell something, and once you do, don't disappoint. We know that in today's environment service matters as much as it ever has in our 60-year history. Our commitment to all of our stakeholders remains steadfast. This includes not only our customers, but our suppliers, team members and our investors. We look forward to updating you during the year with our progress. With that, we'll begin the Q&A portion of the call. Let's see Towanda, can you please open up the call?
Operator: Thank you. [Operator Instructions] Our first question comes from the line Lee Jagoda with CJS Securities. Your line is open
Pete Lucas: Hi good morning. It's Pete Lucas for Lee. Congrats on the quarter. I just wanted to know I guess first question, what assumptions are built into the forecast in terms of growth in robotics, both in terms of growth in keys versus engraving and then the ramp of machine placements throughout the year?
Rocky Kraft: So as we think -- and thanks for the question Pete. Thanks for the compliments on the quarter. As we think about robotics for this year, as Doug said in his prepared remarks, we expect to ramp in the back half, but the first half is going to be relatively tough. We're anticipating just given what we've seen in the economy, we continue to see some of the pet retailers struggle a bit. And when you think about anything that's discretionary spend we don't see people spending unless the economy turns towards the back half. So overall, in the robotics and digital, we would say a flattish kind of year. That would be with areas like minuteKEY performing better and areas such as engraving performed a little worse. And then, Doug do you want to comment on rollout?
Doug Cahill: Yes. When you think about, Pete, the new 3.5%, obviously, we're going to have a machine that can do a lot more than just home and office with the endless aisle, capability as well as RFID, as well as the transponder and auto capability for SmartFob. So, we're excited about that. But we are, as I have said repeatedly, we're not going to run out there and lead with our chin. We're going to make sure that we roll these out and that we've got the back end taken care of those support and service. But again, every retailer is excited about it. I think the one thing about RDS and we're frustrated with the performance, so let me say that upfront, I wish it was growing quicker but when you take -- it makes total sense on engraving and accessories. That's a discretionary and we know that pat and that is way off. But when you think about keys, both full serve and self serve piece, which is the biggest part of RDS, we have one customer that's given us fits and that's Walmart (NYSE:WMT). And if you look at the rest of the customers in 2023, RDS was up about 7.5%. So they had a good year. And what happened at Walmart is they elected to take full serve machines out. We had 100% of that business. We had to do a lot of work that didn't sell the key to get those machines out. And then we relocated all of the self-serve machines throughout the store. We have about 70% of the self-serve share. And unfortunately, we saw machines go from the front vestibule to sporting goods, to painting, to ACC. So, they're not getting to the places that even Walmart wants with their store ops issue. So, we had a tough year with Walmart in lots of machines in and out and around. And -- but when you look at our other major key companies and customers like the Aces of the world and Depot and Lowe's, we had a good year. And so, we should turn that tide second half of 2024 and get this thing going again.
Pete Lucas: And then just one quick follow-up. You talked about the new services you're introducing on the next generation key making machines. Any sense what that adds to your TAM?
Doug Cahill: I'll tell you what, it's a really good question and it can vary dramatically. If you think about the average key that would be cut in a minuteKEY machine today, you're talking about probably a $5 key versus -- in the future you'll have keys ranging from $10.99 to $79, to $179 and so big variability. What we don't know is what's the consumer going to do? And that's what's interesting about the first 40. So Pete, it's a little early yet. And I do also believe that we'll see different kinds of numbers based on different geographics. You know, as far as how that store trades out, what it's around and in what areas. And so we're just learning. It's a little early for us to say. But the great news from a retailer standpoint is, we're spending the capital doing all the work and they get a percent of a higher number. And so they're excited about it. And we are as well. But it's a little early for me to tell you average key cut price was, average new key cut price will be. And that's what we're going to work on. It will probably take us -- we're going to need about 500 machines out there around the US for us to get our heads around that.
Pete Lukas: Very helpful. Thanks. I'll jump back in the queue.
Doug Cahill: Thanks Pete.
Operator: Thank you. Please stand by for our next question. Our next question comes from the line of Ryan Merkel with William Blair. Your line is open.
Ryan Merkel: Hey everyone. Good morning.
Doug Cahill: Hey Ryan.
Ryan Merkel: I wanted to start off with some of the revenue assumptions for 2024. I think you mentioned price down 1%. Can you just unpack that a little bit?
Rocky Kraft: Yeah. I mean, if you take 1% of our revenue obviously you can do the math there Ryan it's about $15 million. I mean we've said, as you think about price overtime, we expect that we're going to get some price back, because we've seen some deflation in the business and we're anticipating that we'll do that. I think what we've said consistently is as we see -- as cost come down we would expect that we'll hold on about half of that. And so far that's playing out. We're pretty proud of the fact that we've been able to expand gross margin like we have. We've gotten back to where we were historically. Obviously a little bit above it in the fourth quarter, but as we think about 2024, what we're really excited about as we think not only are we at, but we maintained that historic gross margin throughout the year. And we think that's where the business needs to lift.
Ryan Merkel: Got it. Okay. In terms of the timing is that kind of even through the year? Or should we think about that price give back more second half?
Rocky Kraft: I would say, it's more back-end loaded, but we're obviously having those conversations with our retailers as we speak.
Ryan Merkel: Yeah. Okay. And then my second question the market down 1%. I think that's pretty fair. I guess two-part question, what are what are some of the things you're watching? Is it mainly just interest rates and housing turnover? And then the second part of the question Doug do you think there's pent-up demand? Is that how your business works? So if turnover increases do all these people start doing projects again?
Doug Cahill: Yeah. I think that -- Ryan when you think about existing home sales, we get it helped on both sides of that trade right? People get their house ready and they use our products and then they tried to turn their new one into what they want. And that number being $4 million versus $5 million and $6 million is really probably the biggest drag on Depot and Lowe's and hardware stores in our business. So I think that's a second half begin, but it really probably ends up being a 2025 tailwind. We feel like it'll start to help us in the second half, but I think you'll see that -- our guess, is that you'll see that really help our business in 2025. And that's why we didn't want to put a number out there that had to go perfect we wanted to put a number out there that -- hopefully we could do better, but not solve for volume until we see volume in a consistent way. I think it's always confusing in January and February because of weather this, that and the other. I think the thing that we're really hoping for our retail partners is a good spring. It's been two years without it. It would be great to have a good spring for them. Obviously would help us too. We're not super tied to spring, but they are. And that would really help them to get started because I think Depot and Lowe's are prepared for a good year, but I think just like us, they're trying to look at things saying, it's probably a second half before this thing starts moving and then into 2025.
Ryan Merkel: Yes makes sense. All right, best of luck.
Rocky Kraft: Thanks.
Doug Cahill: Thanks Ryan.
Operator: Thank you. Please stand-by for our next question. Our next question comes from the line of David Manthey with Baird. Your line is open.
David Manthey: Thank you. Good morning everyone. So my question is on new business wins. I think Doug you had said more than $25 million and Rocky referenced this 2% to 3% focusing on 2% for the current year and I guess mathematically 2% is $30 million. Just wanted to check in like, is that your plan? Is that based on discussions you're having? How concrete is that? And secondarily, is that number net of this line that you exited and wrote off quarter?
Rocky Kraft: Yeah, on the line that we wrote, we weren't actually selling much of that, Dave. And so you have that kind of led to where the write-off occurred. So that has nothing to do with the math I would say. As you think about it probably north of two thirds of that business is already done and baked with our retailers. And so you think about the rollover impact plus new business wins that we know of and so we've still got some work to do. But I would say we're in at least as good a spot as we've been the last couple of years and we've been able to hit those numbers each year, as we think about -- even as we speak our guys in the field are out working on new business and we are confident we'll pick up more.
Doug Cahill: David, the reason I feel even better than I did is because we're actually having some interesting conversations with three of our customers talking about doing things for them that they have historically directly inputted themselves. That tells me that they've got to free up their warehouses and that they want us to service these complicated categories and that -- we haven't seen that as an opportunity in front of us. I haven't seen that. I've been here nine years. So we have three discussions going on right now with people who are importing the product. And quite honestly, it's really tricky for them to do that as they solve through COVID. And again, we're not going to be able to meet the price that they could get, but we can show them with us servicing it and us thinking about the category differently than maybe a merchant who doesn't understand it, how we could actually grow it maybe change the category. So that's why I feel like you'll see us exceed that number this year.
David Manthey: That sounds great. The second question is on a rope and chain. What percentage overlap do you have with Koch currently when you think about the number of locations you're in versus what their overlap is with those locations? And I'm thinking here about the cross-sell opportunity. If you look at the $45 million in Koch's revenues, are you looking to capture multiples of that over three to five years? Or is it more of an incremental opportunity?
Doug Cahill: Yeah I'll turn it to JMA because he's all over this one, but Dave let me just say first our top three customers we -- Koch has 8% of their share. I love that. That's a good place to start.
Jon Adinolfi: Dave, yeah excellent question because we're really excited about Koch. Tiny overlap. Very little I mean accessories rope and chain accessories have a little bit of overlap. But with the acquisition now we're able to bring the bulk and packaged product and then bring our merchandising solutions together to really grow it. And as Doug mentioned it's just a huge opportunity so we really feel good about that really accelerating our growth in '24 and beyond.
Doug Cahill: We had a major customer when they saw the announcement call and say we're about to make a decision on a line review. If you guys are going to own this we'll delay it. And that says something to me. I think we've had several of the regional players say listen let us know when you're ready. You can take over rope and chain now because you've got service. This is a pain in the ass [ph] product category and Koch didn't have service. It's a great Midwest company, but when you take that was service and the relationships we have Dave, I don't know how big it will be, but we're going to see some really nice growth here.
Rocky Kraft: Yeah. Hey Dave, just that just to make sure that everyone listening is clear, what JMA was talking about is like the category. And so very little overlap. But when you think about customers, they probably don't have a customer that we aren't already servicing. So this is put it through the goose.
David Manthey: Well, that was great. Thanks guys.
Doug Cahill: Yeah.
Operator: Please stand-by for our next question. Our next question comes from the line of Michael Hoffman with Stifel. Your line is open.
Michael Hoffman: Hi good morning and thanks for taking the question.
Doug Cahill: Hey Michael.
Michael Hoffman: Hi guys. Can we talk about the cadence of your gross margin through the year just so we get all the puts and takes of this sort of the end of the transition out of the $225 million and COVID and rebalancing inventory and all that?
Rocky Kraft: Yes I think the way to think about it Michael is as we said, we expect to be at or above our historic margins all year. So that kind of sets a floor where we believe the margins will be. Obviously, as you think historically about Hillman, our second and third quarters are usually our most profitable just because of seasonality. And I think you will see that again this year with the exception being that the first quarter we expect to be pretty profitable. It's going to probably look a lot like the fourth quarter did. And then when you start to think about some of the price giveback that we anticipate is going to happen et cetera, you would expect that margin to come down a bit, but still again remain at or above historic levels.
Michael Hoffman: Okay. So all year we're at $45 million and then the 2Q and 3Q are even higher and 4Q maybe actually may be below $45 million just to get it to balance.
Rocky Kraft: Again I'll just restate what I said, Michael that we expect all year every quarter to be at or above historic levels.
Michael Hoffman: Okay. And then, so your customer is having real foot traffic issues. What are you doing differently to keep your business on pace despite their foot traffic?
Doug Cahill: Yes, I think if you think about Depot and Lowe's clearly foot traffic issues we're not seeing that as much in the farm and fleet and these little hardware stores. And I say little when you have 12,000 of them and they represent 27% of your business, they just refused to partake [Technical Difficulty] really well. And then get the servers and M&A [Technical Difficulty] had some strong double-digit kind of move this past year. And so those three areas are not being as impacted by foot traffic. And I think Depot and Lowe's are both certainly hoping that with the spring and kind of midyear that turns around but it's been tough for three years.
Michael Hoffman: Okay. And if I could squeeze one more. What's your M&A pipeline look like?
Doug Cahill: One of the great thing -- we got lucky let's face it. We wanted to buy Koch a couple of years ago and just didn't feel like it was the right time with what we had to do on inventory. And we spent time with the owners and told them we genuinely wanted to buy it and this is when we thought we could. And they waited for us. Ironically, they also ended up buying stock in Hillman during that time. And I just think that we got to know them. They got to know us. We were very honest about when we wanted to buy. And for two brothers who run a company and build a company honestly, we're a great fit for them. We've already integrated the team. We just had 31 people in Minnesota this week. They love what's happening. And they know, the two brothers know that they can retire and this will be very well taken care of. So we've got half a dozen of those Michael and again not all will come together but the fact that the private equity guys stopped sharpening their year was because there was no debt market has really helped us.
Michael Hoffman: Got it. Thank you.
Operator: Thank you. Please standby for our next question. Our next question comes from the line of Reuben Garner with Benchmark. Your line is open.
Reuben Garner: Thanks. Good morning, everybody.
Doug Cahill: Hey, Reuben.
Reuben Garner: So hardware has been fairly resilient for you guys. You talked about the issues with Walmart at RDS. Can you talk about protective solutions? Maybe what's changed in the last couple of quarters and kind of what's embedded in your outlook in that category for 2024?
Rocky Kraft: Reuben, yeah. I mean, we look at the back half of 2023 really proud of what that team has done the last couple of years. We've I'll say rebuilt that business a bit. We've focused on remixing our 12 mix. We've been introducing new products and we've rebalanced it. We've got some nice off-shelf opportunities incremental shelf space, which we've been able to maximize. And that led to a really good back half of the year. We feel good about where the business is positioned in 2024 and we're excited about that team's got on their plate are the new growth opportunities that Doug referenced earlier. So we feel really good about our go forward in that category we can continue to grow.
Doug Cahill: I think the other thing Ruben is we've got like a DIGs line that really is a great positioning for the female and the gardening side. And now our retail partner wants us to expand that name into other products because it's really starting to take hold. So we've got some interesting things there. We also are introducing a higher end, if you will tool bag that a lot of the pros want. And it's the first time and the price points up there pretty high, but the quality is fantastic. So we're trying to think differently in that work gear and knee pads because the pro, the more we interview them and get to know them, they don't like buying four or five of these a year. They like buying one and bragging about the fact that it will last three years. And historically, these retailers don't want to hit that price point. They now know they can hit that price point, if they have the right goods.
Rocky Kraft: Yes, I think Ruben, the only thing I would add just -- if people are modeling it, we think PS will look a lot like the overall guide for the year probably, without the price pressure.
Reuben Garner: Got it. And then it's been a little while since M&A has been part of the story, can you kind of maybe remind us of -- are there other areas like rope and chain that are left from a bolt-on perspective in the hardware aisle? Or are you starting to get to the point where you've got to go outside of hardware to try to grow the business?
Doug Cahill: You know, I would say there's probably an equal amount inside hardware. I would say that ZIP Code like Koch. And then obviously, we always are looking and thinking through plumbing and electrical, which we would consider more than just around the corner. That we would consider that outside. But we're looking at both. And again, nothing crazy, but when you think about buying something at call it six times pre-synergy, and then you add what we're able to do with the business not just from a cost standpoint but what we -- with our relationship, with our service capability, the top line in that business is not going to look anything like it has historically.
Reuben Garner: Great. Congrats on the strong close to last year and good luck this year guys.
Doug Cahill: Thanks.
Rocky Kraft: Thanks, Reuben
Operator: Thank you. Please standby for our next question. Our next question comes from the line of Brian McNamara with Canaccord. Your line is open.
Q – Brian McNamara: Good morning, guys. Thanks for taking the questions. On pricing Doug, I know you have foreshadowed this for some time, but price minus 1% in 2024 is probably a little bit better than I would have expected. As we've heard, some of your retail customers particularly the home centers haven't been shy to ask for price back. What could it make that minus 1% materially better or worse, as the year goes on? Or is that a pretty good place to lock in?
Doug Cahill: Yeah, Brian I think it's a little -- so here's the way to think about it, that 1% is a little bigger than 1% as you think about the timing for those decreases. And let's just use, an example. Let's say something goes into effect in June. It may be impacting our 2024 as such, but it then rolls into 2025, in the first half. So the 1% is accurate but it's a little bigger than that. The answer to your question is, how things roll.
Rocky Kraft: The only thing I would add Brian, this is Rocky is, when you think about costs, we've seen a nice benefit on containers and we've talked about that. But virtually, every other category that we look at, there's inflation I mean and we're all seeing it. I mean labor isn't getting cheaper. Once you get product -- we get product into the United States, it's not getting cheaper. And while we did see a bit last year and continue to see a bit of commodity benefit as you know, as we sit today we've seen the cost of steel in Taiwan and China go up pretty dramatically. Now that typically happens during the Chinese New Year, and we'll see what happens after Chinese New Year. But as you know, as we think about our business and think about the future there's a lot of prices, in a lot of different direction that helps us to explain, why our prices need to be what they need to be so we get a fair profit.
Q – Brian McNamara: That's fair. I guess with what with Home Depot (NYSE:HD) expecting another year of customers taking on smaller projects deferring larger product projects does this materially impact your ability to plan and guide the business?
Doug Cahill: I don't think so. I think we play in the pickup truck and the DIYer the thing we're looking for is people to get off cruise ships in and out of concert halls so they get back into the backyard. And I mean that probably -- the DIYer or the pickup truck pros about where they've been the DIYer Brian is the one that's off. And we're hoping that we'll see that start to pick up and normalize a little bit. I don't know how they're going to do what they want to do when you look at the price of airline tickets right now. So that's the part we'd like to see improved.
Brian McNamara: Got it. And I'll just squeeze in one last one a quick one. After a really nice year of free cash flow generation last year. How should investors think about sustainable cash flow generation in the business given the last few years haven't been particularly normal?
Rocky Kraft: Yeah I think I said in my prepared remarks Brian. We think this is $130 million to $140 million of free cash flow kind of normal benefit. If you look over the last two years, we did $172 million last year. We're guiding to about $110 million this year. If you average those out that's just north of that price $140 million $142 million. And so that's what we think is kind of a normal generation in the business should be. We'll grow that cash flow over time as we grow EBITDA. The one challenge that we will have as we think about the future a bit is around taxes because we're not a full cash taxpayer in the US today we will be eventually. And then the flip side is we expect to continue to pay down debt and as we do we'll obviously bring that interest line down as well. So you know $130 million to $140 million feels like a good number. We've guided to $110 million this year and obviously we would be disappointed if we don't do better than that as we go through the year.
Brian McNamara: Got it. Thanks a lot guys. Best of luck.
Rocky Kraft: Thanks, Brian.
Doug Cahill: Thanks, Brian.
Operator: Thank you. Ladies and gentlemen that concludes the Q&A portion of today's call. I would now like to turn the call back over to Mr. Cahill for closing remarks.
Doug Cahill: Thank you. Thanks everyone for joining us this morning. Again, we're lucky to have the customers we do. We've got great vendor partners and importantly -- most importantly this team at Hillman continues to do things for us each and every day, particularly, in the store for our customers that that allows us to grow and allows us to continue to be find ways to do more. So we look forward to updating you again in the near future and thank you for joining us this morning.
Operator: Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.
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