Get 40% Off
🚨 Volatile Markets? Find Hidden Gems for Serious OutperformanceFind Stocks Now

Indian mobile retailers call for Amazon probe, cap on online smartphone sales

Published 03/01/2021, 07:07 AM
Updated 03/01/2021, 07:10 AM
© Reuters. FILE PHOTO: People move past a hoarding of Amazon India outside a metro rail station in New Delhi,

By Aditya Kalra

NEW DELHI (Reuters) - An Indian trade group representing 150,000 mobile phone stores on Monday urged Prime Minister Narendra Modi to investigate Amazon (NASDAQ:AMZN)'s business practices in the country and impose a daily cap on a single seller's online smartphone sales.

In a letter sent to Modi, the group cited a Reuters special report published last month that revealed Amazon has for years given preferential treatment to a small group of sellers on its Indian platform, using them to circumvent the country's strict foreign investment regulations.

The report was based on internal Amazon documents dated between 2012 and 2019. To read the special report click http://reut.rs/2OCOT2W

"We were already aware of Amazon's thought process and strategy," the All India Mobile Retailers Association (AIMRA) wrote in the letter. The documents, the letter said, "have revealed that Amazon is doing business in India with the strategy of deftly dodging the regulators and politicians".

AIMRA urged the government to "suspend all Amazon activities in India" until there is an investigation into the company's practices.

Amazon says it doesn't give preferential treatment to any seller on its marketplace and has always complied with Indian law.

Amazon and Modi's office did not immediately respond to a request for comment on Monday.

Indian retailers, a crucial part of Modi's support base, have long alleged that Amazon and Walmart (NYSE:WMT)'s Flipkart flout federal regulations and that their business practices hurt small traders. The companies, which run the two biggest e-commerce platforms in India, deny the allegations.

3rd party Ad. Not an offer or recommendation by Investing.com. See disclosure here or remove ads .

The Amazon documents reviewed by Reuters showed the company helped a small number of sellers prosper on its website, discounted their fees and helped one cut special deals with big tech manufacturers such as Apple Inc (NASDAQ:AAPL).

Some 35 of Amazon's more than 400,000 sellers in India in early 2019 accounted for around two-thirds of its online sales, the documents also showed.

AIMRA said in its letter the government should cap a single seller's daily smartphone sales on Amazon and Flipkart at 500,000 rupees ($6,829).

The group also alleges the U.S. firms promoted sales on their platforms through preferred sellers, asking the government to investigate tie-ups between smartphone brands and these sellers.

Flipkart did not respond to a request for comment. In the special report published last month, Amazon said in a statement that it was helping small businesses in India and that it "treats all sellers in a fair, transparent, and non-discriminatory manner".

Brick-and-mortar retailers have said they're struggling to compete with the tech giants as online smartphone sales boom. By 2019, 44% of smartphones in India were being sold online, with Amazon and Flipkart dominating the sales, according to Forrester Research (NASDAQ:FORR).

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.