Breaking News
Investing Pro 0
NEW! Get Actionable Insights with InvestingPro+ Try 7 Days Free

U.S. flight cancellations fell in July but complaints remained high

Stock Markets Sep 22, 2022 02:57PM ET
Saved. See Saved Items.
This article has already been saved in your Saved Items
 
2/2 © Reuters. Delta Airlines and an American Airlines planes taxi away from their gate ahead of the Thanksgiving holiday at Logan International Airport in Boston, Massachusetts, U.S., November 22, 2021. REUTERS/Brian Snyder 2/2
 
KEX
+1.78%
Add to/Remove from Watchlist
Add to Watchlist
Add Position

Position added successfully to:

Please name your holdings portfolio
 

By David Shepardson

WASHINGTON (Reuters) - U.S. passenger airline flight cancellations in July fell to 1.8% from 3.1% in June, although air travel service complaints rose 16.5%, the U.S. Transportation Department said on Thursday.

The Transportation Department has been pressing airlines to improve service and boost staffing as summer travel woes snarled tens of thousands of flights. Airlines say Federal Aviation Administration (FAA) air traffic control staffing has been a significant factor in cancellations and delays.

The Transportation Department said complaints in July were more than 260% above pre-pandemic levels.

"The difference between a normal level of cancellation -- it is never going to be zero with weather and stuff -- a normal level is between 1 and 2%," Transportation Secretary Pete Buttigieg said last week. "If it's 3% we feel it, it's quite bad. If it is 4% that's when you start seeing words like meltdown or chaos or hell in headlines,"

The union representing federal air traffic controllers says the FAA needs to do a better job of ensuring adequate staffing.

The National Air Traffic Controllers Association said the FAA had over 15,000 total controllers in 2011, including over 11,750 fully certified controllers, but said in July that in 2022 "there were more than 1,000 fewer (certified controllers) and 1,500 fewer total controllers on-board." The FAA says it is on track to hire 1,000 controllers this year.

This month, Democratic U.S. Senator Jeanne Shaheen asked the FAA to report additional air traffic control staffing data to Congress, acknowledging that airline staffing issues were impacting flights but saying that "understaffing at critical ATC facilities has also played a role."

Last week, United Airlines Chief Executive Scott Kirby (NYSE:KEX) said air traffic control shortages were "by far ... the number one issue" impacting traffic.

"When you have air traffic control close a center down or close a region it leads to hundreds of delays and cancellations," Kirby said. "When we just point the finger at airlines, when that's not the biggest issue or the second biggest or the third biggest or the fourth biggest, we can't fix it."

Kirby said the aviation industry must push for funding to ensure FAA has more staff.

The FAA in response pointed to data that showed air carrier delays outpaced any other factor in July. "Airlines should focus on restoring customers’ faith by being transparent about the cause of interruptions and by delivering what they promise," the FAA said.

U.S. flight cancellations fell in July but complaints remained high
 

Related Articles

France stocks higher at close of trade; CAC 40 up 1.51%
France stocks higher at close of trade; CAC 40 up 1.51% By Investing.com - Sep 30, 2022

Investing.com – France stocks were higher after the close on Friday, as gains in the Oil & Gas, Gas & Water and General Financial sectors led shares higher. At the close in Paris,...

Add a Comment

Comment Guidelines

We encourage you to use comments to engage with other users, share your perspective and ask questions of authors and each other. However, in order to maintain the high level of discourse we’ve all come to value and expect, please keep the following criteria in mind:  

  •            Enrich the conversation, don’t trash it.

  •           Stay focused and on track. Only post material that’s relevant to the topic being discussed. 

  •           Be respectful. Even negative opinions can be framed positively and diplomatically. Avoid profanity, slander or personal attacks directed at an author or another user. Racism, sexism and other forms of discrimination will not be tolerated.

  • Use standard writing style. Include punctuation and upper and lower cases. Comments that are written in all caps and contain excessive use of symbols will be removed.
  • NOTE: Spam and/or promotional messages and comments containing links will be removed. Phone numbers, email addresses, links to personal or business websites, Skype/Telegram/WhatsApp etc. addresses (including links to groups) will also be removed; self-promotional material or business-related solicitations or PR (ie, contact me for signals/advice etc.), and/or any other comment that contains personal contact specifcs or advertising will be removed as well. In addition, any of the above-mentioned violations may result in suspension of your account.
  • Doxxing. We do not allow any sharing of private or personal contact or other information about any individual or organization. This will result in immediate suspension of the commentor and his or her account.
  • Don’t monopolize the conversation. We appreciate passion and conviction, but we also strongly believe in giving everyone a chance to air their point of view. Therefore, in addition to civil interaction, we expect commenters to offer their opinions succinctly and thoughtfully, but not so repeatedly that others are annoyed or offended. If we receive complaints about individuals who take over a thread or forum, we reserve the right to ban them from the site, without recourse.
  • Only English comments will be allowed.

Perpetrators of spam or abuse will be deleted from the site and prohibited from future registration at Investing.com’s discretion.

Write your thoughts here
 
Are you sure you want to delete this chart?
 
Post
Post also to:
 
Replace the attached chart with a new chart ?
1000
Your ability to comment is currently suspended due to negative user reports. Your status will be reviewed by our moderators.
Please wait a minute before you try to comment again.
Thanks for your comment. Please note that all comments are pending until approved by our moderators. It may therefore take some time before it appears on our website.
 
Are you sure you want to delete this chart?
 
Post
 
Replace the attached chart with a new chart ?
1000
Your ability to comment is currently suspended due to negative user reports. Your status will be reviewed by our moderators.
Please wait a minute before you try to comment again.
Add Chart to Comment
Confirm Block

Are you sure you want to block %USER_NAME%?

By doing so, you and %USER_NAME% will not be able to see any of each other's Investing.com's posts.

%USER_NAME% was successfully added to your Block List

Since you’ve just unblocked this person, you must wait 48 hours before renewing the block.

Report this comment

I feel that this comment is:

Comment flagged

Thank You!

Your report has been sent to our moderators for review
Continue with Google
or
Sign up with Email