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Twitter to tackle Ukraine conflict misinformation with warning labels

Published 05/19/2022, 12:02 PM
Updated 05/20/2022, 12:05 AM
© Reuters. FILE PHOTO: A Twitter logo is seen outside the company's headquarters in San Francisco, California, U.S., April 25, 2022. REUTERS/Carlos Barria

By Sheila Dang and Elizabeth Culliford

(Reuters) - Twitter Inc (NYSE:TWTR) will begin placing warning notices in front of some misleading content regarding the conflict in Ukraine and limit the spread of claims debunked by humanitarian groups or other credible sources, the social media company said on Thursday.

The step-up against misinformation around Russia's invasion of Ukraine, which Moscow calls a "special military operation," is part of a new policy that outlines how Twitter will approach misinformation during crises.

Social media platforms have faced increasing scrutiny over how they determine and handle misinformation. Twitter has agreed to sell itself to Tesla (NASDAQ:TSLA) Chief Executive Elon Musk, who has said he believes the site should be a platform of free speech.

The new warning notices will alert users that a tweet has violated Twitter's rules, but still allow people to view and comment. The platform will not amplify or recommend such tweets and retweeting will also be disabled.

The approach could be "a more effective way to intervene to prevent harm, while still preserving and protecting speech on Twitter," said Yoel Roth, head of safety and integrity at Twitter, during a call with reporters.

The company will prioritize adding labels to misleading tweets from high-profile accounts such as verified users or official government profiles. It will also prioritize content that could cause harm to people on the ground.

Twitter said it defines crises as situations where there is a widespread threat to life, physical safety, health or basic subsistence. It said the policy would initially focus on international armed conflicts but is also intended for events like mass shootings or natural disasters.

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"While the timeline for this work began before the war in Ukraine broke out, the need for this policy came into even clearer focus as the conflict in Ukraine unfolded," said Roth.

Latest comments

Twitter will be next to MySpace soon.
Who is credible? The Organization being 'quoted'? The organization doing the 'quoting'? The individual making the 'quotable' statement? The individual gathering the 'quotable' statement? I could go on but anyone who thinks this through could figure it out. I am sure you all have played the game where you get in a big circle and one if you whispers something in the ear of person next to you. That person whispers it to the next person and so on. What comes back to the original individual is nothing like what they spoke first. Why? Ask yourself all the reasons this could happen and then apply those reasons to the chain of information you receive from 'credible' sources. The best liars are the most credible.
STEM is credible.  It's responsible for our posts appearing on our screens.  The other side of the coin/question is how willing are some people to believe that which is NOT credible?  E.g., Trump was a known liar & d-bag for years in NYC before 2016, yet on the national stage he got close to 1/2 the popular votes.
Credibility is a form of power. Who was it said: 'Power corrupts and absolute power corrupts absolutely'. They were and still are viewed as one of the most credible people to ever live. Notice. Unlike the statement made by Nancy Pelosi, where she quoted this credible individual and in the same breath called him a liar, this statement does not say 'corrupts some'. It states 'corrupts'. No equivocation. Now here is a question. Does this mean this individual was also corrupt? Since they made their living with words, does it also mean they were a liar? Oh no, that would mean they were not credible. What a conundrum!
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