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Investing.com -- Teleperformance (EPA:TEPRF) expects stronger sales growth in 2025, supported by recent acquisitions and artificial intelligence partnerships.
The company's shares still fell more than 11% in Paris trading Friday.
The French call centre and office services provider announced the outlook on Thursday after surpassing market expectations with its 2024 revenue.
The company, which offers customer service and content moderation solutions, projected like-for-like sales growth of 3% to 5% this year. It also plans to invest up to €100 million ($104 million) in AI.
Annual revenue increased by 2.6% on a pro-forma basis to €10.28 billion, slightly ahead of analysts’ consensus of €10.23 billion, according to LSEG’s IBES data. Teleperformance also anticipates an improvement in its EBITA margin of up to 10%.
Net debt fell 15% last year to €3.89 billion, as the company focused on cost reductions, including a previously announced plan to cut 600 jobs in France. Chief Financial Officer Olivier Rigaudy said the company aims to reduce debt further in 2025.
Teleperformance, which employs over 410,000 people worldwide, proposed a dividend of €4.20 per share for 2024, a 9% increase from the previous year.