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Target says registers back online, blames outage on technology issue

Stock MarketsJun 15, 2019 06:49PM ET
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© Reuters. An abandoned shopping cart sits at a Target store after a computer glitch prevented customers from checking out, in Plymouth Meeting

By Ishita Palli

(Reuters) - Target Corp (NYSE:TGT) on Saturday said its payment registers were back online after a systems outage stopped customers in the United States from paying for in-store purchases.

The outage was caused by an "internal technology issue" that lasted for about two hours and was not a data breach or security-related issue, Target said in a statement https://corporate.target.com/press/releases/2019/06/target-addresses-register-outage-all-stores-back-o?ref=tgt_soc_f1ijw&afid=TW_BR&cpng=Other_Other_pub_GET.

The retailer said no guest information was compromised.

Earlier on Saturday, Target tweeted that it was aware guests could not make purchases and apologized for the inconvenience.

According to media reports, the problem affected Target stores across the country.

Some customers took to Twitter to complain using the hashtag #targetdown, and many commended Target employees for handling the situation well.

"The poor people @Target," one Twitter user with the handle @writeriowa wrote. "I walked in, they apologized profusely, and handed me coupons. It's not the local employees' fault, so please, be patient and kind. #targetdown."

"To my fellow target employees, stay strong in this dark time. #targetdown," another user tweeted.

A defect in a network device in June 2014 also caused problems with Target's payment processing systems, according to media reports.

Target says registers back online, blames outage on technology issue
 

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Comments (3)
chip isbell
Chip Jun 15, 2019 8:24PM ET
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Pharmacy handled it well for us today.  We had cash, they made change and rung it up later for us.  I love our CVS located in Target.  Only reason I go there is for the great Pharmacy service.
Sam Stone
Sam Stone Jun 15, 2019 6:43PM ET
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Only a stable genius or the prince of Whales could solve a problem like this
Lloyd McCord
Lloyd McCord Jun 15, 2019 5:53PM ET
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Imagine if Americans carried cash, and clerks could still count change. Too easy?
 
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