Get 40% Off
🚨 Volatile Markets? Find Hidden Gems for Serious OutperformanceFind Stocks Now

Facebook apologizes for second outage in a week, services back up

Published 10/08/2021, 03:08 PM
Updated 10/08/2021, 06:17 PM
© Reuters. FILE PHOTO: Silhouettes of mobile users are seen next to a screen projection of Instagram logo in this picture illustration taken March 28, 2018.  REUTERS/Dado Ruvic/Illustration/File Photo

By Subrat Patnaik and Sheila Dang

(Reuters) -Facebook Inc apologized to users for a two hour disruption to its services on Friday and blamed another faulty configuration change for its second global outage this week.

The company confirmed its social media platform, Instagram, Messenger and Workplace were impacted by the latest outage.

"Sincere apologies to anyone who wasn't able to access our products in the last couple of hours," the company said. "We fixed the issue, and everything should be back to normal now."

During the latest outage, some users were unable to load their Instagram feeds, while others were not able to send messages on Facebook (NASDAQ:FB) Messenger.

People swiftly took to Twitter (NYSE:TWTR) to share memes and jokes about the second service disruption this week. "Looks like Facebook went to a 3-day work week. Monday and Friday shutdowns?" a Twitter user said https://twitter.com/MyNameIsRaph/status/1446564891721076739?s=20.

Instagram thanked users https://twitter.com/InstagramComms/status/1446582114468597761 for their patience and "for all the memes this week".

On Monday, the social media giant blamed a "faulty configuration change" for a nearly six-hour outage that prevented the company's 3.5 billion users from accessing its social media and messaging services such as WhatsApp, Instagram and Messenger.

The outage on Monday was the largest that web monitoring group Downdetector had ever seen and blocked access to the apps for billions of users, leading to a surge in usage of rival social media and messaging apps.

Moscow officials said Monday's outage showed Russia was right to develop its own social media networks, while EU antitrust chief Margrethe Vestager highlighted the repercussions of relying on just a few big players, underscoring the need for more rivals.

3rd party Ad. Not an offer or recommendation by Investing.com. See disclosure here or remove ads .

Both the outages piled pressure on Facebook this week after a former employee turned whistleblower accused the company on Sunday of repeatedly prioritizing profit over clamping down on hate speech and misinformation.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.