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Whistleblower says Facebook put profit before reining in hate speech

Stock Markets Oct 04, 2021 08:41AM ET
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2/2 © Reuters. FILE PHOTO: The logo of Facebook is seen in Davos, Switzerland Januar 20, 2020. Picture taken January 20, 2020. REUTERS/Arnd Wiegmann 2/2

By Sheila Dang

(Reuters) - A Facebook Inc (NASDAQ:FB) whistleblower on Sunday accused the social media giant of repeatedly prioritizing profit over clamping down on hate speech and misinformation, and said her lawyers have filed at least eight complaints with the U.S. Securities and Exchange Commission.

Frances Haugen, who worked as a product manager on the civic misinformation team at Facebook, appeared on Sunday on the CBS television program "60 Minutes," revealing her identity as the whistleblower who provided the documents that underpinned a Wall Street Journal investigation and a Senate hearing on Instagram's harm to teen girls.

Facebook has been under fire after the Journal published a series of stories based on Facebook internal presentations and emails that showed the social media company contributed to increased polarization online when it made changes to its content algorithm, failed to take steps to reduce vaccine hesitancy and was aware that Instagram harmed the mental health of teenage girls.

Haugen will testify before a Senate subcommittee on Tuesday in a hearing titled "Protecting Kids Online," about the company's research into Instagram's effect on young users.

"There were conflicts of interest between what was good for the public and what was good for Facebook," she said during the interview. "And Facebook over and over again chose to optimize for its own interests like making more money."

Haugen, who previously worked at Google (NASDAQ:GOOGL) and Pinterest (NYSE:PINS), said Facebook has lied to the public about the progress it made to clamp down on hate speech and misinformation on its platform.

She added that Facebook was used to help organize the Capitol riot on January 6, after the company turned off safety systems following the U.S. presidential elections.

While she believed no one at Facebook was "malevolent," she said the company had misaligned incentives.

Facebook published a statement disputing the points that Haugen made after the televised interview.

"We continue to make significant improvements to tackle the spread of misinformation and harmful content," said Facebook spokesperson Lena Pietsch. "To suggest we encourage bad content and do nothing is just not true."

Ahead of the 60 Minutes interview, Facebook Vice President of global affairs Nick Clegg said on CNN https://edition.cnn.com/videos/media/2021/10/03/facebook-spokesperson-social-media-january-6-riot-rs-stelter-vpx.cnn it was "ludicrous" to assert that Jan. 6 occurred because of social media.

INTERNATIONAL TALKS

On Sunday, Haugen's attorney John Tye, founder of legal nonprofit Whistleblower Aid https://whistlebloweraid.org/#, confirmed a New York Times report that some of the internal documents have been shared with attorneys general from several states including California, Vermont and Tennessee.

Tye said the complaints were filed to the SEC on the basis that as a publicly-traded company, Facebook is required to not lie to its investors, or even withhold material information.

The complaints compare Facebook's internal research with its public statements on the issues it researched, according to the 60 Minutes interview.

Tye said Haugen has also spoken with lawmakers in Europe and is scheduled to appear before the British parliament later this month, in hopes of spurring regulatory action.

He and Haugen are also interested in speaking with lawmakers from countries in Asia, since many of the issues that motivated Haugen stem from the region, including the ethnic violence in Myanmar, he added.

Whistleblower Aid, which is representing Haugen pro-bono, has also launched a GoFundMe to raise $50,000 for her legal costs.

Whistleblower says Facebook put profit before reining in hate speech
 

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Comments (11)
Stephen Smith
Stephen Smith Oct 04, 2021 4:38PM ET
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Despite the enmity that the new algorithms were feeding, Facebook found that they helped keep people coming back — a pattern that helped the Menlo Park, Calif., company sell more of the digital ads that generate most of its advertising. https://worldabcnews.com/facebook-whistleblower-alleges-social-network-fed-u-s-capitol-riot/
Catholic Man
CatholicMan Oct 04, 2021 9:29AM ET
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This article is the opposite of reality, fb censors its content to hide the truth.
Roger Pruzansky
Roger Pruzansky Oct 04, 2021 6:31AM ET
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we need a way to make any thing social media is doing to moderate and block us to be considered free speech rights and end the obvious political scam going on now.
Silindokuhle Sithole
Silindokuhle Sithole Oct 04, 2021 2:51AM ET
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All listed companies put profit first to please the investors, no matter how much detrimental that thing will be to society
Ac Tektrader
Ac Tektrader Oct 03, 2021 11:41PM ET
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I see chief gaslighter, misinformation, specialist and right wing propagandist is still spreading his unsavery political grist.
Mark Manley
Mark Manley Oct 03, 2021 11:41PM ET
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For a second there I thought your were taking about the president
Mark Manley
Mark Manley Oct 03, 2021 11:41PM ET
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gas-lighter, yes, propagandist, yes, spreading manure, yes, right-wing, no
Richard Ellis
Richard Ellis Oct 03, 2021 10:14PM ET
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Consider it another yawner. 60 Minutes should switch to 60 seconds and have commercials for the main part. A show on the way out!
Ac Tektrader
Ac Tektrader Oct 03, 2021 10:14PM ET
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60 min I love that show.... especially when it exposes right wing zelots, and their organizations, in their attempts to undermine the American Constitution.
Todd Gray
Todd Gray Oct 03, 2021 9:56PM ET
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Big corporations put profit before every decent thing. They always have. Every decent thing they appear to do, is nothing more than an angle to generate more profit. Hate speech? Who hates more than liberals. They hate everybody that disagrees with them. Every disagreement is labeled hate speech to them. Or, more plainly said, if you don't give us everything "WE WANT", your hateful. And, were going to torture you with our hated for you. I don't vote, because I see hardly any rational candidates in the lineup.
hugh lygon
hugh lygon Oct 03, 2021 9:05PM ET
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"hate" is a verb. "hatred" is a noun. it should be encouraged.
Erski Gumby
SB20 Oct 03, 2021 9:05PM ET
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“Hate” is also a noun.
hugh lygon
hugh lygon Oct 03, 2021 9:05PM ET
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"hate" is a verb. "hatred" is a noun. it should be encouraged.
Jeff Chevalier
Jeff Chevalier Oct 03, 2021 9:05PM ET
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Hard to agree with anyone that doesn't have a grasp on English.
Trading Life Stlye
Trading Life Stlye Oct 03, 2021 8:34PM ET
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Killary gonna visit them.
 
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