Get 40% Off
⚠ Earnings Alert! Which stocks are poised to surge?
See the stocks on our ProPicks radar. These strategies gained 19.7% year-to-date.
Unlock full list

Google defends Gmail data sharing, gives few details on violations

Published 09/20/2018, 03:27 PM
Updated 09/20/2018, 03:27 PM
© Reuters. A Google sign is seen during the WAIC (World Artificial Intelligence Conference) in Shanghai

By David Shepardson and Paresh Dave

WASHINGTON/SAN FRANCISCO (Reuters) - Alphabet (NASDAQ:GOOGL) Inc's Google gave details about its policies for third-party Gmail add-ons but stopped short of fully addressing questions from U.S. senators about developers who break its email-scanning rules.

How user data flows between big technology platforms such as Google and Facebook Inc (NASDAQ:FB) and their partners has faced scrutiny around the world this year since Facebook revealed it had done little to monitor such relationships.

Google said in a letter to U.S. senators made public on Thursday that it relies on automated scans and reports from security researchers to monitor add-ons after launch, but did not respond to lawmakers' request to say how many have been caught violating the company's policies.

Senators may seek further clarity on Gmail's operations at a Commerce Committee hearing about privacy practices scheduled for Sept. 26 with officials from Google, Apple Inc (NASDAQ:AAPL), AT&T Inc (NYSE:T) and Twitter Inc (NYSE:TWTR).

Google did not immediately respond to a request for comment.

Gmail users must give their consent to activate extensions, which can help them send emails on a time delay, get price-match rebates from retailers and remove unwanted mailing lists.

Under Google's policies, software firms that create these add-ons must inform users about how they collect and share Gmail data

The lawmakers' inquiry came after the Wall Street Journal reported in July that some add-on makers did not make clear to users that their employees could review Gmail messages and that their data could be shared with additional parties.

Software experts told Reuters in March that auditing of apps that interact with Gmail, Facebook and other services is lax.

To be sure, sharing with a fourth party is essential to the functioning of some add-ons. For instance, a trip-planning app may scan a users' email for upcoming flight details and then use the data to query an airline for updated departure information.

Google told senators it has suspended apps due to "a lack of transparency to users," without identifying violators or when enforcement actions took place.

Gmail, used by 1.4 billion people, is not the only Google service drawing lawmaker questions about oversight.

House lawmakers asked Google in a separate letter in July whether smartphones with its voice assistant tool can or do collect so-called "non-triggered" audio in order to recognize phrases like "Okay Google" that activate voice controls.

© Reuters. A Google sign is seen during the WAIC (World Artificial Intelligence Conference) in Shanghai

The lawmakers cited media reports and said there had been suggestions that third-party applications have access to and use this non-triggered data without disclosure to users.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.
© 2007-2024 - Fusion Media Limited. All Rights Reserved.