Zendesk, Inc., a software development company, designs and develops software as a service customer relationships solution for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. Zendesk, Inc. has strategic relationships with Amazon Web Services, Inc. The company was founded in 2007 and is based in San Francisco, California with additional offices in Australia, Brazil, Canada, Denmark, France, Germany, India, Ireland, Italy, Japan, South Korea, The Netherlands, The Philippines, Poland, The United Kingdom, Singapore, Spain, Sweden, The United States, Thailand, Indonesia, Malaysia, China, and Vietnam.